Tuana Hotels Sonaga Beach Resort

We had a wonderful stay at the resort. The Villa was big and beautiful, the pools and the beaches were very nice, the restaurant has a delicious food, and all the staff members were professional and friendly especially Duyen :)

The beachfront location provides an ideal setting for a truly relaxing rest on the shore. The nighttime views are distinctly memorable, particularly due to the squid fishing activity off the coast. The ocean is illuminated in a manner reminiscent of a meticulously decorated Christmas tree.

Ah, the main pool was closed for maintenance — because nothing says "relaxing vacation" like the sound of power tools. As a bonus, I woke up one morning to a delightful snowfall of paint flakes drifting down from the exterior work above my balcony. Truly magical. The property has definitely seen better days — and I imagine those days were quite some time ago.

Beach is nice

The hotel looks different (older) in real life than in the photos.Villa's need more correction

Private Pool

We booked 4 bedrooms villa but actually it's 4 different individual units in one block with a share common room and all open to a common open air corridor. It would be fine for a group of friends but as we travel as a family group it does not feel comfortable for us to move from room to rooms.Kitchen as bare, devoid all utensils, cups, plates etc.

I liked the viewThe staff were very helpful and polite and friendlyI liked the groundsThe accommodation was spacious

The living area had a fridge and sink but no utensils at all which I thought odd.The living area renovation hadn't been finished on the wall which looked odd.There was a TV in each room but we couldn't watch local television on any of them. We did ask about the TV in the living area but the staff couldn't figure out how to make it work either and we could only look at stuff on you tube after my husband connected it to his phone.The food was geared to the Asian clientele so it may have been 5 star for them perhaps but not what I'm familiar with at all so my food choices were limited for buffet breakfast.My conclusion was it was to be expected I supposed for the price we paid as it was cheap.

Very value for money, price point can't be beaten for a '5-star' resort in Phu Quoc. Staff were friendly and assisted within their scope. We booked a 3 bedroom penthouse pool apartment but was upgraded to a 3 bedroom villa as they overbooked our original room type. Overall, we enjoyed our stay given the price we paid. However, if you're expecting a steal on a 5-star resort, you will be disappointed.

However, it ends there. It felt rough around the edges for both hard and soft product. Property is ageing and it shows, even the electric kettle provided in the room is on an adaptor and it smoked when plugged in. Villa is a standalone 2-storey building with separate rooms with individual card access, not what is expected of a usual villa layout. More like 3 rooms + a living in a standalone structure. There is no locked door that combines all the spaces. Private pool looked like it had dust or specks in it. Living room has no plates, no tissues, not even soap in the w/c - not what we expect of a hotel listed as 5-star. If Sofitel Bali is an impeccable 4-star hotel, this would be an underwhelming 4 star hotel or a large 3 star hotel at most, but I guess that's not how the star grading system works. I hope get my drift though. Beach isn't a private beach, there is a public road segregating where the hotel pool boundary is and the beach. Walk to Sonasea night market where Best Western is, is a good 10-minute walk. Breakfast options are decent but rather boring. Staff are friendly, but does not go above and beyond.

The location is very good. Not the busy and close the every location

The cleaning service is poor, and the breakfast is not good because the food does not taste good.

Was a nice property, beach fabulous and pool area very nice, food pretty good and drinks nice!

Felt like the place needed to be updated a bit, a bit outdated, gym very average, I feel like the photos when you book need to be updated as the gym was definitely not like the pictures, we booked a villa and there was just a few things not exactly right, we didn’t get any pool chairs but when we asked we were given them, the pool was also quite dirty, they also decided to do maintenance in the garden and pool on our second last day and final day, which was very annoying as we couldn’t use the pool then. Also find it very odd that in the villa there’s an area to cook, but there’s no pots, pans, cutlery, even just drinking glasses or cups in the kitchen. We just felt that maybe they forgot to put some bits in the room, however we still had a very nice stay, just a few things were missing.

Good location

Not a 5 star HotelIt's cheap and you get what you pay for!

Location.

Breakfast needs a lot of improvement. Penthouses had ants and no equipment such as cutlery or plates etcTiles falling off walls. Needs painting and ALOT of maintenance

Infront of beach

Room was not clean upon check in until check out. Breakfast was hectic and messy. Hotel was very old and no hot water !

The penthouse room’s size and layout.

Private pool temperature was way too cold. Temperature of shower tool 10mins to get warm

Breakfast

Bathroom flooded with waste water. Asked to move rooms again bathroom was flooded with waste water. No support given from staff to accommodate issue

Great hotel with an amazing beach and swimming pools, the staff were very kind and the breakfast had plenty of variety. We were in the penthouse with the pool and the room was incredible with two floors and a great pool to refresh from the heat, the views were breathtaking. The hotel is located in a resort area but there are many restaurants closely and a small night market. Other places in the island were easily accessible by taxi. Free ride to the airport provided.

The hotel was fantastic, it could do with a bit of TLC in the room but it was perfect for our final days in Vietnam.

Breakfast is ok. The room I had was very spacious and comfortable. Excellent value for money. Very friendly and helpful staff. This was my second stay here.

At breakfast would be great if you had plain yoghurt (without sugar), simple oatmeal or muesli and plant based milk.

location is not bad, room price is quite attractive.

breakfast is very poor

The hotel exceeded expectations with its beautiful amazing garden and sea view from the balcony. Location is perfect. Room was spacious and very clean and it had tea&coffee facilities. Breakfast was excellent as well,with good variety of really delicious choices. The reception staff were incredibly friendly and helpful especially Mr&Ms : Minh Duc , Mimi , Thu , Duyen and Bao . I can’t wait to come back in few days again!

We got upgraded

There is nothing really that close, it really needs some love, pool bar closed. What would say is everything I mean everything at the hotel is sooooo expensive. To be honest it’s ridiculous how much everything cost. The hotel just doesn’t have a good vibe, not many people around the hotel during the day, would say a ghost town.

The staffs are nice and helpful. The food is taste good.

The swimming pool is closed at 18:30, it seems a little bit early.

Great breakfast, great rooms, good AC. The bathroom is very nice too. The bar service is for a good price and serves nice cocktails. Nice walkway to the beach. Great view on the sea from the balcony. Beautiful lobby.

Slow internet. The beach has trash around. Wall and wallpaper are breaking off, marks of time and usage.A bit far from everything, you have to take a taxi, no shops around.